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Generative AI Telco Strategies

Price: Starting at USD 3,000
Publish Date: 28 Dec 2023
Code: AN-5957
Research Type: Report
Pages: 38
Actionable Benefits

Actionable Benefits

  • Compare generative Artificial Intelligence (AI) use cases for telecommunications and build an application strategy that appreciates risks and opportunities.
  • Preempt common challenges to generative AI usage, planning in key areas such as data management, cost, security, and implementation.
  • Assess market impact and long-term support for network automation.
Research Highlights

Research Highlights

  • Interpretation of market trends in generative AI as a function of risk.
  • Detailed breakdowns of the benefits and challenges of generative AI for the telco network.
  • Analysis of AI-based automation in three progressive stages.
Critical Questions Answered

Critical Questions Answered

  • Which generative AI strategies are gaining traction in telecommunications?
  • Should generative AI be developed for network management, or reserved for customer care and business operations?
  • What are the main components of a successful telco generative AI strategy—from selecting a model type to data best practices?
  • How does generative AI relate to traditional AI in advancing automation?
Who Should Read This?

Who Should Read This?

  • Planners within telco organizations forming a generative AI strategy.
  • Innovation leaders for Communication Service Providers (CSPs) who need to address the challenges of generative AI implementation.
  • Business executives for CSPs who need to calibrate generative AI plans with broader company culture and strategy.
  • Decision-makers for organizations that offer telco solutions for generative AI (e.g., platforms, data) to assess opportunities in the network.

Companies Mentioned

AT&T
Azure
CSP Inc.
Deutsche Telekom
EnterpriseWeb
Ericsson
Google
Huawei
IBM Corp
Microsoft Corporation
Netcracker
Nokia
Red Hat, Inc.
VMware, Inc.
Vodafone Group
Wind River

Table of Contents

Executive Summary

Recommendations

Generative AI and Its Use

Use Cases: Applicability
Markets: Applications and Trends
Interpretation of Market Trends

Generative AI’s Telco Benefits

Operational Streamlining
Performance Improvements

Challenges

Misalignment with Business Strategy
Investing in Proprietary Models
Protecting Customer Data While Using Public Models
Managing Data for Generative AI Models
Building Explainable Models
Implementation Time Frame

Strategies for Use

Use Case Selection
Model Type Selection
Organizational Adaptations

Market Impact

Profiles of Select Commercial Entities

Communication Service Providers
Infrastructure Vendors

Companies Mentioned

  • AT&T
  • Azure
  • CSP Inc.
  • Deutsche Telekom
  • EnterpriseWeb
  • Ericsson
  • Google
  • Huawei
  • IBM Corp
  • Microsoft Corporation
  • Netcracker
  • Nokia
  • Red Hat, Inc.
  • VMware, Inc.
  • Vodafone Group
  • Wind River