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Defining Telco Strategy for BSS/OSS Artificial Intelligence Transformation

Publish Date: 17 Dec 2023
Code: PT-2798
Research Type: Presentation
RELATED SERVICE: AI & Machine Learning
Actionable Benefits

Actionable Benefits

  • Identify and explore Artificial Intelligence (AI) use cases in the telco back office.
  • Gain insight into the current state of enterprise AI and deployment pain points.
  • Compare internal development and deployment strategies with best practice AI leaders.
  • Understand partner ecosystem and develop strategy.
Research Highlights

Research Highlights

  • Granular assessment for telco AI deployment.
  • Strategic breakdown of key telco AI leaders.
  • Opportunity assessment for AI deployment in the back office.
  • Competitive analysis of key telco AI partners.
  • Evaluation of telco internal deployment strategies.
Critical Questions Answered

Critical Questions Answered

  • What use cases can generative AI support in the back office?
  • Why are back-office use cases low-hanging fruits?
  • How should telco AI deployment strategies be improved?
  • What are the main challenges for telco AI adoption and how can these be overcome?
  • Who are the leaders in telco AI and how have they built their internal capabilities?
Who Should Read This?

Who Should Read This?

  • Telco executives, strategists, and technologists looking to understand and define the approach to AI in the back office.
  • Partnership leaders in Operations Support System (OSS)/Business Support System (BSS) vendors, hyperscalers, and AI Independent Software Vendors (ISVs).
  • System integrators and consultants looking to develop telco AI value proposition.
  • Innovation leaders looking to position emerging products to build verticalized monetization strategies.

Companies Mentioned

  • AT&T
  • AWS
  • BT Group
  • China Telecom Corp Ltd
  • Deutsche Telekom
  • Google
  • Microsoft Corporation
  • NVIDIA
  • SK corp
  • SK telecom
  • Vodafone Group