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Extended Reality in After Sales Services: Understanding Market Trends, Insights, and Strategic Applications in Manufacturing, AEC & Real Estate, and Logistics

Publish Date: 02 Jun 2024
Code: AN-6191
Research Type: Report
Pages: 11
Actionable Benefits

Actionable Benefits

  • Identify trends in after-sales services using Extended Reality (XR).
  • Understand the benefits of using XR for after-sales services, customer satisfaction, and customer loyalty.
  • Optimize implementation strategies and technology enablement.
Research Highlights

Research Highlights

  • A detailed breakdown of key findings, companies, and recommendations for XR in after-sales.
  • Forecasts of XR shipments by vertical, specific to after-sales services.
  • Comprehensive analysis of implementation strategies and companies that have successfully adopted XR for after-sales.
Critical Questions Answered

Critical Questions Answered

  • How does XR affect after-sales services in different verticals?
  • How many shipments are there for XR, specifically in after-sales for the next 6 years?
  • What are the key case studies, ecosystems, and implementation strategies that will drive XR in after-sales?
Who Should Read This?

Who Should Read This?

  • XR technology enablers that have the tools to help adopt XR within after-sales.
  • Innovation leaders for XR who need to understand the benefits of implementing XR for after-sales alongside their offerings.
  • Product managers and developers to gain insight into current trends and forecasts, helping align product development with marketing needs.
  • Customer service and support managers to explore and enhance customer support through XR.

Table of Contents

Key Findings

Recommendations

Key Forecasts

Key Companies and Ecosystems

Implementation Strategies and Technology Enablement

Case Studies

XR After-Sales Support Providers for AEC and Manufacturing
XR After-Sales Support Providers for Retail and Healthcare

Companies Mentioned

  • Accenture Ltd
  • Autodesk
  • AVEVA
  • BOSCH
  • CareAR
  • Cimbali Group
  • ERT
  • HTC
  • Meta
  • Microsoft Corporation
  • Mitsubishi Corp
  • NVIDIA
  • PTC
  • Qualcomm Inc
  • Samsung
  • Siemens
  • Stantec
  • TeamViewer
  • Xerox Corporation
  • XRHealth